Return Codes - e-Transfer - Payment Products

Below is a list of the Interac e-Transfer response codes:

Response Code

Description

100

Authentication failed – try again

101

Authentication failed – cannot try again

201

Transfer amount exceeds the individual incoming transfer amount limit

202

Total cumulative transfers exceeds the daily incoming transfer amount limit

203

Total cumulative transfers exceeds the first rolling incoming transfer amount limit

204

Total cumulative transfers exceeds the second rolling incoming transfer amount limit

207

Transfer amount is less than the minimum individual incoming transfer amount limit

208

Individual outgoing transfer amount threshold exceeded

209

Daily outgoing transfer amount threshold exceeded

210

First rolling limit outgoing transfer amount threshold exceeded

211

Second rolling limit outgoing transfer amount threshold exceeded

301

Customer does not exist

303

Contact does not exist

305

Transfer does not exist

306

Customer is not the sender of this transfer

320

Operation cannot be performed due to current transfer status

321

Sender and recipient cannot be the same User ID at the same FI

322

Pending transfers exist for this contact

323

Transfer was previously authenticated with different user ID

340

FI does not exist

343

Language not supported

358

Recovery amount has to be between 0 and transfer amount

359

Recovery amount cannot be specified for the fraud type

361

Indirect Connector does not exist

362

Invalid from and to date range

363

Maximum search results exceeded – date range too broad

371

Expiry date is less than transaction date

374

Two-phase message transaction was interrupted and has not been committed

379

Invalid area code

381

Channel type not required for the current channel indicator

382

Invalid notification indicator

384

Mobile phone number missing

387

Channel type missing

388

Email missing

389

Both email and mobile phone number missing

390

Expiry date exceeds threshold set by sending FI

391

Transfer amount is less than the minimum outgoing individual transfer threshold

392

Transfer amount exceeds the individual outgoing transfer threshold

393

Total cumulative transfers exceeds the daily outgoing transfer amount threshold

394

Total cumulative transfers exceeds the first rolling limit outgoing transfer amount threshold

395

Total cumulative transfers exceeds the second rolling limit outgoing transfer amount threshold

398

Duplicate FI transaction reference number

410

Sender account suspended

411

Recipient account suspended

412

Sender email address, contact email address, or transfer reference number is on block list

413

Sender mobile phone number, contact mobile phone number, or transfer reference number is on block list

414

The transfer is not blocked

416

The transfer is already blocked

417

Contact group does not exist

420

First name missing

421

Last name missing

422

Retail name missing

423

Business name missing

424

Company name missing

425

Limit group does not exist

427

One-time recipient/contact cannot belong to a group

431

A recipient/contact with the specified name already exists for this sender

433

Transfer authentication missing, not defined at recipient/contact level

434

Transfer authentication cannot be specified at transfer level

435

Invalid transfer authentication for the transfer type

437

Sender does not have a legal name

456

Challenge question and answer are missing

457

Challenge question and answer cannot be specified for the payment authentication type

458

A contact group with the specified name already exists for this sender

501

Sender account suspended from initiating transfer requests

505

Duplicated FI transfer request transaction ID

511

Transfer request reference number does not exist

512

FI transfer request ID does not exist

518

Individual outgoing transfer request amount threshold exceeded

519

Maximum number of outgoing transfer requests threshold exceeded

532

Sender blocked to send request to recipient/contact notification

533

Request for transfer cannot be fulfilled due to its status

535

Service registration cannot be specified for the transfer type

539

Request for transfer cannot be specified for the transfer type

541

Customer ID and transfer request reference number mismatch

543

Duplicated service registration for the specified email

545

Duplicated FI service registration reference number

547

Maximum number of service registrations threshold exceeded

548

Service registration ID does not exist

552

Email address required for service registration type

999

Application error

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